This Privacy Policy explains what personal information Discovery Boulevard collects, how we use it and the choices you have. It applies to our website, workshops, training, research services and software.
1. Information we collect
- Contact and registration details: name, email address, phone or WhatsApp number, institution, department and designation.
- Payment details: transaction reference, amount and status. Card and bank details are handled by the payment gateway (such as Razorpay or PayPal) and are never stored by us.
- Communications: messages, enquiries and feedback you send us by email, forms or messaging apps.
- Project data: files and data you share for research services, handled as agreed in the relevant contract.
- Basic technical data: browser type and pages visited, collected automatically by our hosting and analytics providers.
2. How we use your information
- To register you for workshops and share joining links, materials, recordings and certificates.
- To process payments, issue invoices and handle cancellations or credits.
- To deliver research services and respond to enquiries.
- To send updates about upcoming workshops and services. You can opt out at any time.
- To meet legal, tax and accounting obligations.
3. Sharing
We do not sell your personal information. We share it only with service providers that help us operate (payment gateways, email, video-conferencing, form and hosting providers), with your institution where it has sponsored your participation, or where required by law.
4. Data security and retention
We use reasonable technical and organisational measures to protect your information. We keep it only as long as needed for the purposes above, including issuing certificates and meeting legal requirements, and then delete or anonymise it.
5. Your rights and choices
You can ask to access, correct or delete your personal information, or withdraw consent to marketing messages, by writing to support@discoveryboulevard.com. We will respond within a reasonable time and as required by applicable Indian law, including the Digital Personal Data Protection Act, 2023.
6. Cookies
Our website may use essential cookies and basic analytics to keep it working and understand how it is used. You can control cookies through your browser settings.
7. Children
Our Services are intended for students, researchers and professionals aged 18 or over.
8. Grievance officer
For any privacy concern or complaint, contact our grievance officer at support@discoveryboulevard.com or +91 8309197041. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.
9. Changes
We may update this policy and will post the new version on this page with a revised date.
10. Contact
Discovery Boulevard, Imphal, Manipur 795001, India · support@discoveryboulevard.com · +91 8309197041